Skip to content
Ceylo

Terms of Service

Last updated: 30 October 2026

These terms are the agreement between you and Ceylo when you use ceylo.tv, the Ceylo Music app or Ceylo Studio. Please read them. By creating an account or using Ceylo, you accept them. Our Privacy Policy, Content standards and Copyright pages are part of these terms.

1. About Ceylo

Ceylo is a home for Sri Lankan independent films and for Ceylo Music, a place to hear and share new songs, many of them made with AI tools. Ceylo is run from Sri Lanka, for listeners and viewers in Sri Lanka and around the world.

2. Who can use Ceylo

  • You must be at least 13 to create an account. If you are under 18, you need your parent's or guardian's permission.
  • You must be at least 18 to upload work through Ceylo Studio, because creators make legal promises and grant a licence (section 8).
  • One account is for one person or household. You can add up to five profiles for people you live with, including kids profiles for children.

3. Your account

  • Give us true details and keep your email address up to date.
  • Keep your password private. You are responsible for what happens on your account.
  • Tell us straight away if you think someone else is using it.
  • You can delete your account at any time. See Delete your account.

4. Films

  • Some films are free. Others can be rented, bought or watched with a subscription, where we offer those options. The price and what you get are shown before you pay.
  • A rental lets you watch for a limited time, shown before you pay. A purchase lets you keep watching for as long as the film is on Ceylo and we are allowed to show it. Films can leave Ceylo when a licence ends or a filmmaker withdraws a film.
  • Some films are only available in some countries.
  • Subscriptions renew automatically until you cancel. When you cancel, you keep access until the end of the period you paid for.
  • Payments are handled by Stripe. Prices may change; a change to a subscription price applies only from your next renewal after we tell you.
  • Nothing in these terms takes away any right you have under consumer law.

5. Ceylo Music

  • Anyone can hear 30-second previews. With a free Ceylo account you can hear every song in full, like songs, follow artists and make playlists.
  • Ceylo Music is for streaming. You may not download, record or copy songs, except through sharing features we provide.
  • Kids profiles cannot use Ceylo Music.
  • The charts count real listening by real people. Plays that look automated, bought or coordinated are not counted, and we may remove them.

6. Using Ceylo fairly

You agree not to:

  • copy, download, record, re-upload or redistribute films or songs from Ceylo, except through sharing features we provide;
  • get around paywalls, previews, region limits or other access controls;
  • use bots, scrapers or other automated tools on Ceylo, or put an unreasonable load on it;
  • inflate plays, likes, follows or chart positions, for yourself or anyone else, or pay someone to do it;
  • share your account with people outside your household, or sell or rent access to it;
  • break the Content standards or the law.

7. Things you post

Reviews, playlist names, questions to talent and anything else you post must follow the Content standards. You keep ownership of what you write. You give Ceylo a free, worldwide, non-exclusive licence to show it on Ceylo and in our apps, and to quote it when we talk about Ceylo, for as long as it is posted. We may refuse or remove anything that breaks these terms.

8. Creators: uploading to Ceylo Studio

This section applies if you upload songs or films. Film partners also sign a separate partner agreement, which wins if it conflicts with this section.

8.1 What you promise

Every time you send a song, you confirm that:

  • it is your own original work — not a cover, remix or interpolation of someone else's song;
  • the AI tool and plan you used allow commercial use of what it produced;
  • you have the right to upload it and to license it to Ceylo on these terms;
  • it does not clone or imitate the voice or likeness of any real person;
  • if someone makes a claim against Ceylo because one of these promises is untrue, you deal with it, not Ceylo;
  • if a complaint is upheld, the song is taken down first.

You also confirm that you own or have cleared everything else you upload: cover art, photos, lyrics, samples and credits.

8.2 Saying how a song was made

You must tell us honestly how each song was made: how much of it was AI, which tools you used, whose voice it is, and which plan of the tool you used. We show this as a credit on the song. At the moment we accept synthetic AI voices only, not clones of anyone's real voice. A song made on a free plan, or where you are not sure, may not be yours to release; check your tool's terms.

8.3 What you allow Ceylo to do with your song

You keep every right you have in your song. You give Ceylo a free, worldwide, non-exclusive licence to:

  • play it on ceylo.tv and in our apps, and count it in the charts;
  • show its title, credits, cover art, lyrics and your artist page;
  • make share cards and short clips from it (the "share kit") for you and for listeners to share;
  • use short clips of it, up to a minute, in Ceylo's own social media posts and in Ceylo's own venue and screen playlists — always with your name and credit.

Once a clip is posted on a social platform, that platform's own rules apply and other people may reuse the sound. We can take our own posts down; we cannot recall what other people made.

You can switch off Ceylo's social posts in your artist settings. You can end this licence for a song by removing it from Ceylo or by telling us; it ends 60 days after you do. Plays already counted stay in past charts.

8.4 Radio, TV and venues (only if you say yes)

We never give your songs to anyone else unless you separately say yes. If you switch on "Let Ceylo pitch my songs to radio and TV" (it is off unless you turn it on), we may send your songs, with your name and credit, to radio stations, TV channels and venues that ask for music they can play. We record each one as a placement and show it to you. You can switch this off at any time in your artist settings. We never charge an outlet for your song, and any royalty a broadcaster owes you by law is yours, not ours.

8.5 Money

Ceylo Music does not pay creators for plays, chart positions, social posts or placements, and nothing on Ceylo is a promise of payment, a rate or a date. If Ceylo ever pays creators, it will be under separate terms that we publish first. Prizes in a competition are governed by that competition's own published rules. Film partners are paid only as set out in their partner agreement.

8.6 Review, charts and editorial choices

A person at Ceylo reviews every release before it is published, and may approve it, ask for changes or decline it. Charts follow the published method. Which songs and films we feature, put in playlists, post about or pitch is our editorial choice, and we do not have to feature anything.

8.7 Strikes

If a complaint against your work is upheld, or you break these promises, we may take the work down and record a strike on your Studio account. Three upheld strikes close it. We may close an account sooner for serious breaches, such as uploading someone else's song or cloning a real person's voice.

9. Copyright complaints

If you think something on Ceylo infringes your rights, see Copyright & takedown. We take reported songs down first and look into them second.

10. Ceylo's own content

The Ceylo name, logo, design, software and the material we create are ours or licensed to us. Films and songs belong to their makers. Using Ceylo gives you a personal, non-transferable right to watch and listen for your own use, nothing more.

11. Suspension and ending

  • We may suspend or close your account, or remove content, if you break these terms, misuse Ceylo, put others at risk, or if the law requires it. Where it is fair and safe to do so, we will tell you why.
  • You can stop using Ceylo and delete your account at any time.
  • Sections that by their nature should continue (such as 8.1, 8.3 for clips already posted, 12 and 13) survive after your account ends.

12. No guarantees

We work hard to keep Ceylo running and accurate, but we provide it "as is". We do not promise that it will always be available, free of errors, or that any film or song will stay on Ceylo. We are not responsible for content uploaded by creators or posted by other users, though we act on reports.

13. Limit on our liability

As far as the law allows, we are not liable for indirect or unforeseeable losses, or for lost profits, data or opportunities. Our total liability to you for any claim is limited to the amount you paid Ceylo in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

14. The law that applies

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka decide disputes. If you live in another country, you keep any consumer protections that your country's law gives you and cannot be taken away.

15. Changes

We may update these terms. If a change matters, we will tell you by email or with a notice on the site or in the app before it takes effect. If you keep using Ceylo after that, the new terms apply. A change to what creators have already agreed (such as the licence in section 8) applies only if the creator accepts it.

16. Contact

Questions about these terms: our contact form.